Order will be delivered upon receipt of payment.
Delivery options:
*Meet Ups: must really confirm to take the item. Please transfer 5% of the amount.
*By Pos Malaysia: via normal postage
*Delivery can be made by courier services upon buyer's request.
*Delivery charges by courier services will be borne by buyer
Wednesday, February 11, 2009
Terms of Sale
Every effort is made to describe each item and any flaws found.
Refunds will be considered if I grossly misrepresent the item and under the following conditions:
• Not responsible for loss or damage in shipping (see shipping & handling)
• You must RETURN item in the condition in which it was received-no exceptions!
• Items Sold AS IS-ALL SALES FINAL-NO WARRANTIES OR GUARANTEES APPLY
Refunds will be considered if I grossly misrepresent the item and under the following conditions:
• Not responsible for loss or damage in shipping (see shipping & handling)
• You must RETURN item in the condition in which it was received-no exceptions!
• Items Sold AS IS-ALL SALES FINAL-NO WARRANTIES OR GUARANTEES APPLY
Return Policy
Kindly contact us within 3 days of receiving your items if you wish to return the item.
The return items must reach us within 14 days from the date of Confirmation Email.
The following conditions apply:-
1. Please note that we will deduct a 20% restocking fees for return items.
Example:Purchase Item RM89.90 – RM 18 (20 % restocking fees) = RM71.90 (Money back)
2. Return items must be in Complete/Original Packing. Items returned Stained, Washed, or Used will NOT be eligible for return.
3. Delivery charges are not refundable and if your items were shipped with free shipping, we will deduct the shipping charges from your refund.
4. Delivery cost incurred for returning the items will be borned by the customer.
The return items must reach us within 14 days from the date of Confirmation Email.
The following conditions apply:-
1. Please note that we will deduct a 20% restocking fees for return items.
Example:Purchase Item RM89.90 – RM 18 (20 % restocking fees) = RM71.90 (Money back)
2. Return items must be in Complete/Original Packing. Items returned Stained, Washed, or Used will NOT be eligible for return.
3. Delivery charges are not refundable and if your items were shipped with free shipping, we will deduct the shipping charges from your refund.
4. Delivery cost incurred for returning the items will be borned by the customer.
Defective/Damaged Item Received.
* Buyer MUST Contact us by e-Mail amymypreneur@gmail.com to let us know about the situation within 5 days after you have received the parcel, before any proceeding with any further actions. Return without our approval will not be processed.
* If item is dead on arrival (DOA), buyer MUST contact us by e-Mail nab_sweet@yahoo.com within 72 hours of received item. Any case reported after that will not accept. Except you have a valid reason.
* If your parcel is insured and the item is damage due to mistreatment of the parcel during delivery process, please contact your local post office for compensations.
* Any Defective and Damage item reported after 5 days will not accept. Except you have a valid reason. Otherwise we will not responsible for any compensation.
* Please provide strong evidence using Photos or Videos to demonstrate how the item is Defective or Damage and send to amymypreneur@gmail.com as our reference.
* Upon starting customer service case for a Defective or Damaged item, we will check if your item is covered under our in-house warranty, or by the manufacture/supplier. Warranty steps and standard will vary accordingly. The final decision of Return/Replacement is made by the manufacture/supplier according to warranty.
* Any damage resulted from improper use or lack of maintenance will not be covered in the warranty. All wearable parts (i.e. bumper, tires or motor) are also not covered in this warranty.
* If any compensation or replacements are needed, the return item MUST be well-packed in its original packing. Upon receipt of returned parcel, we will resend the item or refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Shipping & Handling charge; Payment Service will not be refunded.
* Buyer will be responsible for the Return Shipping Postage.
* We WILL NOT responsible for any damaged when there is shipped by POS MALAYSIA.
* If item is dead on arrival (DOA), buyer MUST contact us by e-Mail nab_sweet@yahoo.com within 72 hours of received item. Any case reported after that will not accept. Except you have a valid reason.
* If your parcel is insured and the item is damage due to mistreatment of the parcel during delivery process, please contact your local post office for compensations.
* Any Defective and Damage item reported after 5 days will not accept. Except you have a valid reason. Otherwise we will not responsible for any compensation.
* Please provide strong evidence using Photos or Videos to demonstrate how the item is Defective or Damage and send to amymypreneur@gmail.com as our reference.
* Upon starting customer service case for a Defective or Damaged item, we will check if your item is covered under our in-house warranty, or by the manufacture/supplier. Warranty steps and standard will vary accordingly. The final decision of Return/Replacement is made by the manufacture/supplier according to warranty.
* Any damage resulted from improper use or lack of maintenance will not be covered in the warranty. All wearable parts (i.e. bumper, tires or motor) are also not covered in this warranty.
* If any compensation or replacements are needed, the return item MUST be well-packed in its original packing. Upon receipt of returned parcel, we will resend the item or refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Shipping & Handling charge; Payment Service will not be refunded.
* Buyer will be responsible for the Return Shipping Postage.
* We WILL NOT responsible for any damaged when there is shipped by POS MALAYSIA.
Wrong Item Shipped by us
* Buyer MUST Contact us by e-Mail amymypreneur@gmail.com to let us know about the situation within 3 days after you have received the parcel, before any proceeding with any further actions. Return without our approval will not be processed.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* Please provide Photos to inform us which wrong item we sent to you.
* Return item MUST be in original unused condition.
* Upon receipt of returned merchandise, we will inspect the item for lost and damages. We will then offer you a refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Upon receipt of returned parcel, we will confirm and ship the correct item to you. Or if the item is unavailable, we will also refund the cost to you. However Shipping & Handling charge will not be included.
* If want to claim the return postage, please attached the standard postage receipt with Post Office or Shipping Agent's Company Chop. Otherwise the return postage will not be refunded.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* Please provide Photos to inform us which wrong item we sent to you.
* Return item MUST be in original unused condition.
* Upon receipt of returned merchandise, we will inspect the item for lost and damages. We will then offer you a refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Upon receipt of returned parcel, we will confirm and ship the correct item to you. Or if the item is unavailable, we will also refund the cost to you. However Shipping & Handling charge will not be included.
* If want to claim the return postage, please attached the standard postage receipt with Post Office or Shipping Agent's Company Chop. Otherwise the return postage will not be refunded.
Wrong Item ordered by Buyer
* Buyer MUST Contact us by e-Mail amymypreneur@gmail.com to let us know about the situation within 3 days after you have received the parcel, before any proceeding with any further actions. Return without our approval will not be processed.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* Return item MUST be in original unused condition.
* Upon receipt of returned merchandise, we will inspect the item for lost and damages. We will then offer you a refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Shipping & Handling charge; Payment Service charge will not be refund.
* Buyer will be responsible for the Return Shipping Postage.
* Buyer will also be charged 20% Restocking Fee.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* Return item MUST be in original unused condition.
* Upon receipt of returned merchandise, we will inspect the item for lost and damages. We will then offer you a refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Shipping & Handling charge; Payment Service charge will not be refund.
* Buyer will be responsible for the Return Shipping Postage.
* Buyer will also be charged 20% Restocking Fee.
Lost Item
* Buyer MUST Contact us by e-Mail amymypreneur@gmail.com to let us know about the situation within 3 days after you have received the parcel, before any proceeding with any further actions. Return without our approval will not be processed.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* We will investigate and recheck our record. This involves comparing the actual weight of the shipped parcel and the weight of each item combine. If we found that it was a mistake made on our side, we will resend the missing item to you.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* We will investigate and recheck our record. This involves comparing the actual weight of the shipped parcel and the weight of each item combine. If we found that it was a mistake made on our side, we will resend the missing item to you.
Parcel return to seller when the parcel is Non Claimed/Reject by Customs (Can't Clearance)/Wrong Address or Wrong Attention person provided etc
* When we received the return parcel, we will inform you the return reason.
* When the item is still in the original condition, we can partial refund the cost to you.
* If there is any damaged to the item you will responsible for the lost and will charging you accordingly.
* Shipping & Handling charge; Payment Service charge will not be refund.
* If there are any penalties from the Post Office, we will also attach a copy of the receipt along with your parcel and will charge you accordingly.
* You are also responsible for the resend Shipping Cost if requested.
* There will be charged 20% Restocking Fee if your order was not resend.
* When the item is still in the original condition, we can partial refund the cost to you.
* If there is any damaged to the item you will responsible for the lost and will charging you accordingly.
* Shipping & Handling charge; Payment Service charge will not be refund.
* If there are any penalties from the Post Office, we will also attach a copy of the receipt along with your parcel and will charge you accordingly.
* You are also responsible for the resend Shipping Cost if requested.
* There will be charged 20% Restocking Fee if your order was not resend.
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