Our standard order processing time is 2 to 3 business days for all items that are in stock.
Processing times are not calculated into the estimated delivery times.
Multiple orders and clearance stock items offer must allow up to 3 to 5 additional processing days.
Noted that this is second-hand item, so that we need 2-3 days time after full payment to re-process the item for cleaning/washing and service so that you will be satisfied with the item upon received.
Delivery time depends on your exact location and are impossible to guarantee.
Typically delivery to major cities is approximately 3-4 days.
you live in a remote location this may be longer.
Delivery times do not consider any possible delay or problem with your customs process- which are completely outside of our control.
At present we can only deliver on a Thursday and Saturday.
If you have not received your order and it is after the expected date of arrival (by a couple of days to allow for postal delays), then please informed us so that we can look into this for you.
A ‘working day’ is any day which is not a Saturday or Sunday or public holiday in the Malaysia region.
If you ordered in enough time, but your order did not arrive on time, please accept our apologies.
If this item was a gift for a friend or family member, then please pass on our sincere apologies to them on our behalf.
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