Wednesday, February 11, 2009

Wrong Item Shipped by us

* Buyer MUST Contact us by e-Mail amymypreneur@gmail.com to let us know about the situation within 3 days after you have received the parcel, before any proceeding with any further actions. Return without our approval will not be processed.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* Please provide Photos to inform us which wrong item we sent to you.
* Return item MUST be in original unused condition.
* Upon receipt of returned merchandise, we will inspect the item for lost and damages. We will then offer you a refund accordingly.
* We will not be responsible if the return parcel was damaged or lost during delivery. If the item is lost or damaged in shipping we cannot be held responsible so please purchase insurance for the return parcel.
* Upon receipt of returned parcel, we will confirm and ship the correct item to you. Or if the item is unavailable, we will also refund the cost to you. However Shipping & Handling charge will not be included.
* If want to claim the return postage, please attached the standard postage receipt with Post Office or Shipping Agent's Company Chop. Otherwise the return postage will not be refunded.

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