* Buyer MUST Contact us by e-Mail amymypreneur@gmail.com to let us know about the situation within 3 days after you have received the parcel, before any proceeding with any further actions. Return without our approval will not be processed.
* Any case reported after 3 days will not accept. Except you have a valid reason.
* We will investigate and recheck our record. This involves comparing the actual weight of the shipped parcel and the weight of each item combine. If we found that it was a mistake made on our side, we will resend the missing item to you.
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